Outlook crashing after recently updating, during startup, freezing frequently, and problems while sending emails are some of the most common problems users encounter while using Outlook. Please Help!Īlthough Outlook is a great email application, many users encounter issues occasionally while using it. Now, Outlook crashes during startup, immediately upon opening. I went to the Credential Manager and deleted the generic credentials listed for this outlook email account. The outlook was crashing for about a few seconds as I believe it was searching for the new password credentials. I am using an email from office365 and changed my password in office365.